Who we are
Our website address is: http://www.RollerOwl.com
INTRODUCTION
Roller Owl respects everyone’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Roller Owl’s Web site.
PART I. INFORMATION COLLECTION
Roller Owl only collects information on those who purchase products through the Roller Owl Store. This information includes customer name, shipping address, contact telephone number, email address and purchase history. This information is used only to maintain relationships with our customers and is never shared, sold, or divulged to any third party. We do not keep records of our customer’s credit card information.
We may also collect information that our users divulge about other people, (such as referrals or gift purchases.)
Roller Owl does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
All information is collected voluntarily. To purchase a product, one must fill out a registration form. To receive our products, correct shipping and contact information is mandatory. Other information we request is optional.
PART II. INFORMATION USAGE.
The information collected by Roller Owl will be used primarily for processing orders. Users that provide information may be contacted later for follow up, informational or advertising purposes.
Registered users may receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect will be used to create customer profiles based on purchasing history. We will not supplement information collected at our Web site with data from other sources (such as credit history to authorize purchases).
We do not share our data with any third parties.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our Web site offers a forum. Please be advised that information posted on this forum becomes public knowledge.
PART III. ACCESS TO INFORMATION
Roller Owl maintains a database of all customer accounts. Users may access and change their own personal information or contact us about inaccuracies they may find. To access your personal account, log on to our shopping cart system and click on my account. You may also send us an email at rollerowl@rollerowl.com requesting a copy of your account information. Users may delete their information from our database by contacting us at rollerowl@rollerowl.com and requesting that your personal account be deleted.
PART IV. PROBLEM RESOLUTION
If problems arise, users may contact Roller Owl by email or by cellphone:
1-778-989-8844
rollerowl@rolleowl.com
Alternatively, you can contact us at:
PO Box 26087
RICHMOND RPO PAULIK PARK, BC, V6Y3V3
Your satisfaction is extremely important to us. We will do everything in our power to resolve your issue quickly and appropriately.
PART V. DATA STORAGE AND SECURITY
Roller Owl protects user information with the following security measures: All sensitive information (contact information, credit card number, etc.) is collected through an encrypted SSL connection. Other personal information is stored in a password-protected database that is not made available to the public.
The information provided in this section may be specific to customers depending on your region or how you use the Services.
PayPal uses ReCaptcha on the Sites and Services. Your use of ReCaptcha is subject to the Google Privacy Policy and Terms of Use.
ReCaptcha is only used to fight spam and abuse.
